Before you start
Open Description Items must to be enabled in the POS settings to change a product description at the POS. For more information, see the article How to enable open item descriptions.
How do I change a product description at the POS?
Follow these steps
When Open Description Items is enabled, a salesperson can select the product description at the POS to change it. The updated description is reflected on the POS receipt and on the invoice in the GT Backend for that particular transaction only.
To change the description, follow these steps.