How to update Square software

  Heads up

One of the benefits of Square Terminal is that Square keeps the software up to date automatically. To enable automatic updates, you’ll just need to leave Square Terminal powered on overnight.

  Before you start

Installing an update includes a full reboot of your device and about 10–15 minutes of total downtime. 

How To

How do I update the software version on the Square Terminal?

Follow these steps

Most software updates for Square Terminal are automatic and will happen overnight as long as your Terminal is plugged in and turned on. However, if the Terminal arrives at your store after a period of inactivity, there may be software updates available that would not have been captured in the automatic updates.

To ensure the functionality of all integration features, we recommend installing any available updates before you get started with GlobalTill. To update your Terminal, follow these steps.

  1. Tap the three horizontal lines in the upper left-hand corner.
  2. Select Settings > Hardware.
  3. Tap General > About Terminal > Software Update.
  4. If you don’t see the option to update your software then you are all set.

Frequently asked questions

  1. How do I know if my Square Terminal’s software is up to date?
    You can check your software at any time. Head to Settings > Hardware > General from the three horizontal lines in the upper-left corner. Scroll to the bottom of the page and tap About Terminal. From this page, you’ll see your software version and update availability.
  2. How do I ensure my Square Terminal’s software get updated?
    To enable automatic updates, you’ll just need to leave Square Terminal powered on overnight. Software updates for Square Terminal generally require 2 GB per month. This does not include attempts to retry failed downloads, so it is recommended to connect to Wi-Fi overnight to help facilitate software updates.
  3. How often does my Square Terminal’s software get updated?
    Typically, Square will update the software every 2–4 weeks.
  4. I see “Update Available” on my status bar. What should I do?
    Sometimes, Square have a critical update that should be installed more urgently. When that happens, you’ll see Update Available in your status bar to install immediately. Installing an update includes a full reboot of your device and about 10–15 minutes of total downtime.
    If your business doesn’t allow you to update Square Terminal right away, it will go through the normal update process overnight - just make sure it’s powered on (the display can be turned off). To turn off the display, simply tap the power button quickly and Square Terminal will go to sleep.
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