Why can't I receive a product on a supplier invoice?

 

Question

Why can't I receive a product on a supplier invoice?

Answer

If you are having trouble receiving a specific product on a supplier invoice, it’s probably due to one of two reasons:

  1. The product does not exist in your database. Confirm that the product exists in your database by searching for the product under Products > List. 
  2. The product has been set up as a non-inventoried product. Look in the product settings under Actions > Edit and confirm the Is Inventoried box is checked. 
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