Why is there variance between the POS end of shift summary and the daily sales reports?

Question

Why is there a difference in sales figures between the End of Shift Summary printed out at the POS and certain daily sales reports?

Answer

The End of Shift Summary only captures transactions processed through the POS station.

If you operate only one POS station, but process transactions through the GT Backend, it is normal to see a variance between the End of Shift Summary and the daily sales reports because the transactions processed through the GT Backend will not be included in the End of Shift Summary.

To review transactions processed through the GT Backend, follow these steps.

  1. Select Selling > Invoices.
  2. Invoices without a System number indicated the sale was processed in the GT Backend.
    system.png
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