How to return a product

How To

How do I return a product at the POS?

Follow these steps

You can use Return Next or Return All to complete a return at the POS.

  1. Select Actions > Return Next prior to scanning a product to add it to an invoice with a negative quantity and amount.

  2. Use Actions > Return All to make the quantities and price of all scanned products negative. This should be done after all the products have been scanned.

  3. Proceed to check out as normal.

More Information

For more information, see the article How to make an exchange.

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