How do I cancel a card payment in semi-integrated mode?
Follow these steps
Do you need to cancel a credit card payment? Follow these steps.
- Once you've selected a card as a payment method on the POS, you will notice that all the POS buttons are greyed out.
- If you need to cancel the card before completing the transaction, move to the terminal and cancel the transaction. This process will differ from terminal to terminal. When in doubt, consult the manufacturers or your payment provider's instructions.
- Once the transaction is canceled, return to the POS. You will see the message that the transaction was declined.
- From here, you can choose another payment method or go back and clear the invoice altogether.