A product that still has quantity on hand or pending return to a vendor cannot be deactivated. Use the Adjust button on the Inventory tab to set the inventory to zero first.
How do I delete or deactivate a product?
Follow these steps
You can’t delete a product in GlobalTill in order to preserve data integrity and preserve sales history. However, you can deactivate a product to prevent it from appearing in your Product List.
- Select Products > List.
- Select the product you wish to deactivate by clicking the Box and Arrow icon.
- Select Actions > Edit Product.
- Uncheck the Is Active box.
- Select Submit.