How to set up an iCT250 from Moneris

  Heads up

Alert GlobalTill support if you plan to install a new iCT250. Make sure you have at least 20-30 minutes to dedicate to initializing your new terminal. These operations will make your terminal unavailable for some time, so we always recommend you set up your terminal outside of regular operating hours.

How To

How do I set up an iCT250 from Moneris?

Follow these steps

Step 1: Prepare the terminal
  1. Plug the terminal into an outlet and let it startup.
  2. Plug the Ethernet cable into the "magic box" (the black plastic box)

NOTE: Make sure you plug it into the port marked ETH, because there are other ports that look similar.

Step 2: Test the internet connection
  1. Press #
  2. Press #
  3. Enter 13
  4. Press ENTER (Green button).
  5. Press CANCEL (Red button).
  6. Press CANCEL (Red button) again.

Result: You should see "TCP CONNECTION OK." If you do not see this message, it indicates that your terminal is NOT connected to the internet. Consult your ISP or local technical support for assistance.

Step 3: Perform the following at the iCT250

Print Configuration List

  1. Make sure the paper roll is unwrapped and installed correctly.
  2. Press #
  3. Press #
  4. Enter 16
  5. When it asks you to PRINT TRAILER MESSAGES, Press F4 for No
  6. Save the printout as you'll use it to configure it in a moment.

Configure Static Terminal IP

  1. Press #
  2. Press #
  3. Enter 13
  4. Press ENTER (Green button).
  5. Press ENTER (Green button) at TERMINAL SETUP.
  6. Press ENTER (Green button) at TERMINAL TYPE.
  7. Press UP/DOWN until STATIC is highlighted.
  8. Press ENTER (Green button).
  9. Press DOWN (F2) to TERMINAL ADDRESS.
  10. Press ENTER (Green button).
  11. Using the IP address from the configuration that was printed earlier, you need to enter the complete IP address. For example, 192.168.1.100 including the dots/periods. A period can be inserted by pressing 0 then #.
  12. Press ENTER (Green button).
  13. Press DOWN (F2) and repeat this process for MASK ADDRESS, GATEWAY ADDRESS.
  14. Press CANCEL (Red button) once.
  15. Press DOWN (F2) to DNS setup.
  16. Press ENTER (Green button) at PRIM DNS and enter in the GATEWAY IP from the printout.
  17. Repeat the same for SEC DNS.
  18. Press CANCEL (Red button) twice.

You should see the "TCP CONNECTION OK " message.

Turn on Semi-Integrated

  1. Press #
  2. Press #
  3. Enter 53
  4. Press ENTER (Green button).
  5. Press DOWN until you reach RCPTS AT ECR.
  6. Press ENTER (Green button).

The terminal may prompt you for initialization and/or reboot.

Configure Ethernet for Semi Integrated

  1. Press #
  2. Press #
  3. Enter 52
  4. Select ETHERNET.
  5. Press ENTER (Green button).
  6. Go down to PORT.
  7. Press ENTER (Green button)
  8. Enter 9000
  9. Press ENTER (Green button).
  10. Press CANCEL (Red button).
  11. Press CANCEL (Red button) again.

The terminal may prompt you for initialization and/or reboot.

Re-Initialize The Terminal

  1. Press #
  2. Press #
  3. Enter 01
  4. Press ENTER (Green button).

Follow the on-screen instructions for initialization.  Depending on how your terminal was provisioned, you may need to enter your merchant number or it may already be there for you. For assistance with initialization, contact Moneris technical support at 1-866-319-7450. The phone number to enter at the initialization screen is not your phone number, but rather the number assigned by Moneris for dial-up service.

Step 4: Configure GlobalTill

To access the settings on the POS, go to the login screen. If you are currently logged in, simply log out to return to the login screen. Do not select a name At the pinpad, enter ".14" in the password field and press Submit Select the 3 dots in the top right-hand corner From the dropdown menu, select "Settings"

  1. In the top right corner, select the three vertical dots.
  2. Select POS Settings.
  3. Select the Payment tab.
  4. Under Payment Provider, make sure Moneris is switch is turned on.
  5. Under Terminal Connection enter in the IP address that was previously configured.
  6. Close the GlobalTill POS and re-open it.
  7. To test the connection works, cash in your register, ring up an item, and press the CARD button at the checkout screen.

Subnets

Your iCT250 debit terminal and your GlobalTill machine must be on the same subnet to communicate. When we see an IP like 192.168.X.100 - X will be the subnet.

If your GlobalTill POS is at 192.168.1.101 and your iCT250 is at 192.168.0.100, communication will not be possible because they are on separate subnets.

Some computers have multiple network adapters. For example, your POS computer could be connected both to Wi-Fi and a wired Ethernet connection. We advise you only connect to 1 at a time. Consult instructions for your OS for more information.

Frequently asked questions

  1. How do I the iCT250 and the POS station on the same subnet?
    Connect the GlobalTill POS machine and the iCT250 to the same switch or router.
  2. How do I tell what my computer IP is?
    Consult System Preferences Network on Mac OS X or see here for Windows.
  3. How do I tell what my iCT250 IP is?
    • Press #
    • Press #
    • Enter 16
    • Press ENTER (Green button).
    • When it asks you to PRINT TRAILER MESSAGES, Press F4 for No
    • Look for IP ADDRESS in the printout.
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