Manual discounts are a manager-only feature unless maximum salesperson discounts are enabled in POS Settings. See the article How to set up a maximum salesperson discount.
How do I apply a discount to only one line item on an invoice at the POS?
Follow these steps
To apply a discount to a line item, follow these steps.
- Select the three vertical dots on the line item to be discounted.
- Choose whether the discount is a percentage discount or a dollar discount.
Dollar discounts are applied to the individual unit price. If you apply a $10.00 discount to a line item with 2 units, $10.00 will be deducted from each unit for a $20.00 total discount.
- Using the keypad, enter the discount and select Submit.
- The discount will appear under the line items description and under discounts at the bottom of the invoice.
For more information, see the article How to apply a discount to all products on an invoice.