Gift card numbers starting with 0 can create confusion in redemption and should be avoided.
Loading a balance to a gift card in the GT Backend (instead of the POS) does not record the associated cash received for the sale of the gift card, remember to record a separate transaction at the POS if necessary.
How do I create or load a balance to a gift card in the GT Backend?
Follow these steps
To create or load a balance to a gift card in the GT Backend, follow these steps.
- Select Products > Advanced > Gift Cards.
- Select Actions > Load/Add Balance.
- Enter the Card Number, any relevant Notes, and the Amount to Load.
- (Optional) Check Promo Card if applicable. Promo cards are coupon-like gift cards that are often offered as part of a promotion, (i.e. a $5 off card).
- Select Submit.