## What is…

What is GlobalTill's loyalty program? How does it work?

Loyalty programs are a great way to improve sales, increase profits, and establish long-term relationships with your customers.

GlobalTill offers two points redemption programs, one where points are collected and redeemed for a dollar discount and one where points are collected and redeemed for a percentage discount.

In both programs, the retailer defines the number of points a customer earns for each dollar spent.

In the **Dollar Redemption** program, the retailer defines the redemption value for each point.

In the **Percentage Redemption** program, the retailer defines the number of points needed and the percentage discount provided when redeeming the number of points.

#### Here is a breakdown of each program.

- Dollar Redemption
- Customers earn points for every dollar spent
- Points are assigned a dollar value
- Points are redeemed for a dollar discount
- Store defines how many points a customer earns for every dollar spent
- Store defines the dollar value for redemption of a single point
**For example**, your store offers one reward point for every dollar spent, and each point is worth $0.01. If a customer buys a product for $25.00, they will earn 25 points, equal to a redemption value of $0.25.- Percent Redemption
- Customers earn points for every dollar spent
- No dollar value tied to a single point
- Points are redeemed for a percentage off
- Store defines how many points a customer earns for every dollar spent
- Store defines the number of points required to redeem the percentage discount
- Store defines the amount of the percentage discount
**For example**, your store offers one reward point for every dollar spent. When a customer accumulates 500 points, a discount of 5% becomes available for use in one transaction.

Reach out to your account contact for more information or to request set up of a loyalty program for your store.

### Frequently asked questions

**Can we assign different weight to specific products?**

No. Points accumulation is consistent across all products and tied to the pre-tax value of the product. There isn't a way to assign extra points or weights to individual items.**Can we sell specific items for a defined number of points? For example, this B-B-Q is offered for 1000 points.**

No. Points redemption is only available as a blanket percentage or dollar discount applied to the balance of a transaction.**How do I exclude products from accumulating points?**

There is no way to exclude individual products from points accumulation. If you sell items that are ineligible for points programs, we do not recommend using a GT points program.**Can I decide how many points are earned per dollar spent? What about the redemption value of a point?**

In both programs, the retailer defines how many points a customer earns for each dollar spent.

In Dollar Redemption, the retailer sets the redemption value per point.

In Percentage Redemption, the retailer sets the discount amount as a percent value and the amount of points needed to qualify for the redemption.

### More Information

For more information about points redemption at the POS, see the Loyalty Points section in our help center.

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