How to enable refunds as manager-only

How To

How do I make refunding a transaction a manager-only function at the POS?

Follow these steps

Some stores choose to restrict returns and refunds to manager level accounts only. The refund and the refund limit settings allow you to limit if salespeople can offer refunds, and up to what amount.

To make limit salespersons ability to offer a refund at the POS, follow these steps.

  1. Access the POS Settings.
  2. Select the POS tab.
  3. Select Manager Required to access additional settings.
  4. Enable Refund to require a manager to be logged in to refund transactions.
  5. To allow salesperson user accounts to refund up to a certain amount, enter the amount in the Refund Limit field.
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