What criteria controls product availability in online purchase channels?

 

Question

What criteria is used to determine if a product created in the GT Backend is available for purchase through online purchase channels?

Answer

The web product flag determines whether or a not a product created in the GT Backend passes through the API for online integrations.

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If a product is missing from your integration platform, confirm that web product status is enabled by looking for the Web Data tab on the product's details page or by selecting Actions > Edit Product and confirming the Web Product box is checked. If there is no Web Data tab, enable web product status by selecting Actions > Edit Product, then checking the Web Product box.

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To review the status of multiple products at once, select Products > New List and use the Column visibility button to add Flag: Web Product to the visible columns. 

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Frequently asked questions

  1. My product has a Web Data tab, but web product status isn't enabled. Why?
    The Web Data tab appears on the product details page when web product status is first enabled. The Web Data tab remains even after web product status is disabled in order to preserve the visibility of external product IDs and sync history.

More Information

For detailed instructions on enabling web product status, see the article How to enable web product status.

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