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Front End Set Up and Troubleshooting

  • How to reset POS on Mac
  • How to reset POS on Windows
  • How to resolve the POS error message "It looks like your system isn't set up yet.."
  • How to resolve the POS error message "You have unsaved invoices.."
  • Why doesn't my price book price on the POS match what's in the GT Backend?
  • Why does a product scan in as a different product at the POS?
  • Why can't I see the order list on my POS?
  • Why does a product scan in as "not found" at the POS?
  • Why is the checkout button greyed out when trying to process a parked order?
  • Where can I find the POS version number?
  • What is the health check indicator
  • How to enable and disable training mode at the POS
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